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For more information:
Shani Watler, Program Director
Find us: Map
“My life is finally shaping up to what I always wanted it to be, and it’s all because of KindWork”
Customer Experience careers are critical, frontline roles at many tech companies. Working as a Customer Support or Customer Experience specialist is a great way to get your foot in the door at a leading tech company.
To be eligible you must meet the following criteria:
*KindWork will provide loaner laptops and/or internet assistance as needed
If you’re interested in applying to KindWork, please attend one of our scheduled information sessions or watch a prerecorded version. Following the information session, you will have the opportunity to submit a full application.
If you have any questions before or after an Information Session, feel free to email SWatler@bwiny.org.
Our next cycle begins in late-November 2023.
KindWork offers four cycles per year and recruits year round!
Complete the interest form below. Please ensure you have reviewed the eligibility requirements before submitting the interest form. The mid-Fall KindWork Fellowship will start on November 27, 2023.
If you are interested, please fill out the interest form below and select an informational session to attend. Live info sessions will be hosted again beginning in early September.
Applicants who want to move forward in the process now can select “self-paced” on our Interest Form to access our pre-recorded info session at any time.
Please Note: This document is not an application for employment. Information provided will be used for data tracking and may be used to determine eligibility for training.
After you fill out the online interest form (above), you must next attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, you may move forward to the next step, which is a 1:1 interview with a KindWork team member.
After you fill out the online interest form (above) a KindWork coach will reach out to confirm your eligibility and invite you to attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, KindWork may invite you to complete a 1:1 virtual interview.
After completing the interest form, you must attend an online information session where you will learn more about the training program. Please check the calendar to find the dates for upcoming info sessions.
Can’t make it to a live information session? View a recording of the Customer Experience Fellowship Info Session and then request an application package.
Link available via email once you submit the interest form above (select “KindWork Virtual Info Session”).