APPLY: ARE YOU READY TO START A CUSTOMER EXPERIENCE CAREER IN TECH?

Customer Experience careers are critical, frontline roles at many tech companies. Working as a Customer Support or Customer Experience specialist is a great way to get your foot in the door at a leading tech company.

ELIGIBILITY

To be eligible you must meet the following criteria:

• 20-26 years old
• Must have a High School Equivalency or High School Diploma
• Eligible to work in the U.S.
• Live in New York City
• Are low-income, under or unemployed, or receiving public assistance
• Have basic computer skills, including typing
• Have access to a computer and internet*
• 6-12 months of previous job experience(s)
• Able to attend all classes for six weeks
• Ready to work full time in the tech industry following graduation

*KindWork will provide loaner laptops and/or internet assistance as needed

HOW TO APPLY

If you’re interested in applying to KindWork, please attend one of our scheduled information sessions or watch a prerecorded version. Following the information session, you will have the opportunity to submit a full application.

If you have any questions before or after an Information Session, feel free to email SWatler@bwiny.org.

Our next cycle begins in mid-November 2023.

KindWork offers four cycles per year and recruits year round!

Complete the interest form below. Please ensure you have reviewed the eligibility requirements before submitting the interest form. The mid-Fall KindWork Fellowship will start on November 13, 2023. 

If you are interested, please fill out the interest form below and select an informational session to attend. Live info sessions will be hosted again beginning in early September.

Applicants who want to move forward in the process now can select “self-paced” on our Interest Form to access our pre-recorded info session at any time.

Interest Form Link

Please Note: This document is not an application for employment. Information provided will be used for data tracking and may be used to determine eligibility for training.

After you fill out the online interest form (above), you must next attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, you may move forward to the next step, which is a 1:1 interview with a KindWork team member.

INFORMATION SESSIONS:

After you fill out the online interest form (above) a KindWork coach will reach out to confirm your eligibility and invite you to attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, KindWork may invite you to complete a 1:1 virtual interview.

LIVE ONLINE INFO SESSION TIMES

After completing the interest form, you must attend an online information session where you will learn more about the training program. Please check the calendar to find the dates for upcoming info sessions.

RECORDED INFO SESSION

Can’t make it to a live information session? View a recording of the Customer Experience Fellowship Info Session and then request an application package.

Link available via email once you submit the interest form above (select “KindWork Virtual Info Session”).