This op-ed highlights how Brooklyn Workforce Innovations’ KindWork Customer Experience Fellowship equips young, working-class New Yorkers with the technical and soft skills needed to launch sustainable careers in the tech industry—without requiring college degrees. By offering long-term support and fostering community, the program helps break cycles of poverty and promotes economic mobility across Brooklyn.
Press Archive
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Bridging The Tech Skills Gap For Young New Yorkers
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Brooklyn Superintendent Recognized for Career Journey After NRTA
On May 29, Brooklyn Workforce Innovations (BWI) celebrated its 25th anniversary by honoring past graduates, partners, and supporters who have contributed to the mission of creating employment opportunities and access to career paths for low-income New Yorkers. Among the honorees was lifelong NYCHA resident Tiphany Malloy, a 2016 graduate of the NYCHA Resident Training Academy (NRTA) janitorial track and current Property Maintenance Superintendent at Hughes Apartments in Brooklyn.
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Op-ed: For the jobs of tomorrow, invest in hourly wage workers today
Economic pressures and rapid technological change are reshaping New York City’s job market — altering not just which skills are in demand, but how workers find and secure opportunities.
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Housing Career Pathways: Spotlighting Impact from the Successful Workforce Development Pilot Program
Housing Career Pathways (HCP) connects low-income New Yorkers, especially those in affordable housing, to career opportunities in the affordable housing industry. Launched in 2019 with key partners like the NYC Housing Authority and HPD, HCP bridges the gap between underserved communities and the housing workforce, fostering upward mobility and long-term impact. Now that eight cohorts and over 100 trainees have graduated, we reflect on the program’s success.
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The 2025 Black Trailblazers
This year, City & State is introducing the inaugural Black Trailblazers list, recognizing scores of outstanding individuals in such fields as business, real estate, labor, social services and advocacy. The list, written and researched in partnership with journalist Jenna Flanagan, replaces the Power of Diversity: Black 100, which will return in 2026.
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Opinion: Our Affordable Housing Workforce Must Reflect the Communities It Serves
Affordable housing is not just a solution to the city’s severe housing shortage; it’s a powerful driver for job creation and economic mobility. We represent two organizations working in affordable housing, Brooklyn Workforce Innovations (BWI) and Wavecrest Management, that have partnered to tackle the affordability crisis by lifting low-income New Yorkers out of poverty while bolstering the affordable housing workforce.
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